This is your custom book. You can include everything from your child's first drawing to your child's award winning high school mural; from saved photos and shell collections to treasured love letters, family recipes and championship trophies...and more! We work with materials of all shapes and sizes.
Yes, if you'd like your materials returned, there is a $19.99 return shipping fee. Most customers skip it because they LOVE their Plum Print book so much they no longer need the originals.
We work with materials of all shapes and sizes. The Plum Print Shipping Kit is 22" x 14" x 4". We suggest rolling (not folding) larger pieces.
The Plum Print Shipping Kit is 22" x 14" x 4" and typically holds up to about 300 pieces (depending on the size of the pieces). We suggest rolling (not folding) larger pieces.
Yes, you are welcome to send materials for more than one book in our Plum Print Shipping Kit (22" x 14" x 4"). PLEASE make sure the materials for each book are bagged separately and clearly labeled. And please note on your Submission Form (found in your box) that you are sending materials for more than one order.
Yes! The inclusion of one high resolution photograph for the opening page of your book (page 3) is included in the cost of your book. You will be prompted to upload the photo after we receive your materials.
MULTIPLE PHOTOS: If you would like to add digital photos to your book, they will be counted like pieces of artwork. You can email up to 5 photos to orders@plumprint.com . For 5 or more photos, we will supply you with a Dropbox folder where you can add your photos.
PRINTED PHOTOS: Feel free to mail us printed photos in your shipping kit with your other materials.
Additional Photos:
$2.50/each for 10" x 8" hardcover book
$2.75/each for 13" x 11" hardcover book
If your book has already been designed, you will be sent an invoice for the
incremental cost of the additional photos PLUS a redesign charge to add the
images to your book. Redesign fees are as follows:
Up to 10 pieces/photos: $20
Up to 20 pieces/photos: $40
Up to 30 pieces/photos: $60
Up to 40 pieces/photos: $80
We are located in Asheville, North Carolina. Customers on the east coast will receive their shipping kit in 2-4 business days. Customers on the west coast will receive their shipping kit in 4-6 business days. Everyone in between can expect their shipping kit in about 4 days. (You'll have your Plum Print book approximately four to six weeks after your materials arrive in our studios.)
All shipping costs for books are included in the book pricing. If you'd like your materials returned after your book is completed, there is a return fee of $19.99.
You can send back your kit whenever you are ready. The FedEx return label, found in your kit, does not expire.
Our Shipping Kit delivers all of your shipping needs to your doorstep. You'll receive a box (22" x 14" x 4") for mailing a significant amount of material, a plastic resealable bag to protect your items, an Art Submission Form, and a prepaid FedEx label. You'll also find three round purple stickers to help secure your box after closing it, but we highly recommend further securing your box with packing tape. Then drop your box at any FedEx location (this now includes all Walgreens).
Please drop your box at any FedEx Shipping location, which now includes all Walgreens.
Yes, we serve customers all around the world!
If you are located outside of the 48 contiguous U.S. states, simply download our Submission Form and mail your materials to us. You'll find our address on the form. You do NOT need to place a deposit on our website.
There will be an additional shipping fee (dependent on location) but the rest of the Plum Print process works just the same. If you choose to have your originals returned, that shipping fee will be calculated when your materials arrive in our studio and you will be notified via email.
Click here for more information and to download your Art Submission Form.
PRODUCTS OTHER THAN BOOKS: We currently only ship our other products within the U.S. There are extra shipping fees for shipping to Hawaii and Alaska.
Unfortunately, there is a $17 penalty per wrong address. Please be extra careful when entering your shipping address. For each shipping box that is sent out with an incorrect address, the charge will be added to your final invoice. If the mistake is due to a Plum Print or FedEx error, you will not be charged.
The turnaround time to receive your Plum Print book is approximately four to six weeks after your materials arrive in our studios. After you have approved your proof and made payment on your invoice, you'll receive your book in 5-7 business days.
RUSH options, of approximately two weeks, are available. Please contact us at orders@plumprint.com if you need your book by a certain date.
RUSH FEES: 10% additional fee, plus cost of rush shipping, if necessary.
RUSH options, of approximately two weeks, are available. Please contact us at orders@plumprint.com if you need your book by a certain date.
RUSH FEES: 10% additional fee, plus cost of rush shipping, if necessary.
Yes! Our shipping boxes are 22" x 14" x 4". You are welcome to put materials for more than one book in the box. Please be sure the materials for each book are bagged separately and clearly labeled. And PLEASE note on your Submission Form (found in your box) that you are sending materials for more than one order.
If you would like your pieces to appear in a specific order in your book, you MUST clearly number the BACK of each piece lightly in pencil. Rearranging the order of pieces after your book has been designed will result in an additional redesign fee. ($50/hr for redesign work)
No, not every piece gets its own page. We typically work with a 3:2 ratio whereby we place 3 pieces of artwork on every 2 pages. Sometimes one page will showcase 4 pieces of artwork, others times one piece will get a full page. If you have certain pieces that you'd like to see on their own page, you can request those changes during the proofing process. If you would like strictly one piece of artwork per page, please email our Customer Service department to let us know. There will be an additional fee.
Yes. The inclusion of text (and a photograph) for the opening page, page 3, is included in the cost of your book. You will be prompted to enter your book title and blurb (examples: a description of what's in the book, a note to your artist, a table of contents) and to upload one photo, after we receive your materials.
You can also add section titles, chapters and/or captions to your book for a cost of $1.00 each. Please email your text to orders@plumprint.com or send the text in your shipping kit with your materials.
Our customers have spoken. We want you to be thrilled when you receive your order. Customers in the past who went with soft cover books to reduce their cost, were not thrilled with the product they received. We want you to be overjoyed with your Plum Print book.
You can make up to four minor changes on the proof that we send you. Examples of minor changes include a background color switch or increasing the size of a particular image. Additional changes charge: $50/hr Removing pieces from your book will not reduce your cost.
Yes. The inclusion of one high-resolution photograph for the opening page of your book (page 3) is included in the cost of your book. You will be prompted to upload the photo after we receive your materials.
MULTIPLE PHOTOS: If you would like to add digital photos to your book, they will be counted like pieces of artwork. You can email up to 5 photos to orders@plumprint.com . For 5 or more photos, we will supply you with a Dropbox folder where you can add your photos.
PRINTED PHOTOS: Feel free to mail us printed photos in your Shipping Kit with your other materials.
Additional Photos:
$2.50/each for 10" x 8" hardcover book
$2.75/each for 13" x 11" hardcover book
If your book has already been designed, you will be sent an invoice for the
incremental cost of the additional photos PLUS a redesign charge to add the
images to your book. Redesign fees are as follows:
Up to 10 pieces/photos: $20
Up to 20 pieces/photos: $40
Up to 30 pieces/photos: $60
Up to 40 pieces/photos: $80
Sure! You can email up to 5 digital photos to orders@plumprint.com . For 5 or more digital photos, we will supply you with a Dropbox folder where you can add your photos.
Please mail additional printed materials to:
Plum Print
Attn: Additional Artwork
45 South French Broad, Suite 100
Asheville, N.C. 28801
Additional Items:
$2.25/each for digital only
$2.50/each for 10" x 8" hardcover book
$2.75/each for 13" x 11" hardcover book
If your book has already been designed, you will be sent an invoice for the
incremental cost of the additional items PLUS a redesign charge to add the
images to your book. Redesign fees are as follows:
Up to 10 pieces/photos: $20
Up to 20 pieces/photos: $40
Up to 30 pieces/photos: $60
Up to 40 pieces/photos: $80
Plum Print book pricing is based on the number of pieces that you send to us.
$175: 10" x 8" hardcover book, up to 30 pieces. Each additional piece $2.50.
$225: 13" x 11" hardcover book, up to 30 pieces. Each additional piece
$2.75.
$99: Digital high resolution images, up to 30 pieces. Each additional piece
$2.25
FREE: Digital high resolution images paired with a book order.
FREE: Shipping of shipping box, book shipping.
$19.99: Optional Art Return
$1.00/each: Captions/Chapter Titles/Section headings
Every piece that you send will be included in your price. Removing pieces from your book, after you view your proof, will not change your price. If you include a booklet or greeting card, each page/side counts as an individual piece.
Your deposit goes toward the payment of your final invoice. When you receive your invoice, $49.99 will be subtracted from your final total amount due.
Extensive love and care goes into creating each Plum Print book! Our team professionally digitizes all your precious memories in our studio via high-end photography and scanning. We edit each photo by hand to make sure the digital reproduction looks just like the original. Our graphic design team custom creates each book layout. Our customer service team then works with each customer to make sure that the final book proof is perfect before it's printed. After the book is finalized and the customer has approved their proof, each customer receives access to their private online gallery. Lastly, all shipping (except for artwork return) is included in book pricing.
All shipping costs for books are included in the book pricing. If you'd like your materials returned after your book is completed, there is a return fee of $19.99.
No. Plum Print digitizes everything that arrives in your shipping kit. We don't want to take the chance of leaving out truly special pieces. Sometimes two small lines on a piece of paper is a child's celebrated first drawing.
Every piece that you send will be included in your price.
Removing pieces from your book, after you view your proof, will not change your price.
Every piece is counted separately. If there is writing/a drawing on the front and back of a page, that counts as two pieces. If you only want one side, please write "Not This Side" on the side you don't want included in your book. If you send a booklet or greeting card, each page/side counts as an individual piece of artwork. Every piece that you send will be included in your price. Removing pieces from your book, after you view your proof, will not change your price.
The best way to find out about Plum Print discounts is to follow us on social media and sign up for our newsletter. Signing up for our newsletter at plumprint.com gives first time customers a $10 off discount code for book deposits.
Make sure to also check out our "Give $20, Get $20" refer-a-friend program (www.plumprint.com/share) as a way to build credit for your order.
And duplicate books are always a great deal at 50% off!
Yes, if you'd like to place an order for more than 5 copies of a book, (for instance, books for an entire class) please email us at orders@plumprint.com to discuss pricing.
Much of the cost of your book comes from our custom digitizing and design process, so unfortunately, we cannot reduce the price by removing book pages. The custom work is already complete.
As much of the cost of your book comes from our custom digitizing and design process, we cannot reduce the price by removing book pages. The custom work is already complete.
You can reduce your cost by downsizing your book size (moving from a 13" x 11" to 10" x 8" hardcover) or switching to the Digital High Res Images option.
Please note that if you change sizes from a 13" x 11" book to a 10" x 8" book there will be a $20 redesign fee, as our graphic design team will need to re-size each page.
Absolutely! If you are a past customer, please click here , enter the email associated with your past orders and click “I forgot my password" to reset.
New customers, you will need to set up a new account to place your first order.
There are two ways to order duplicates: When you send in your artwork OR after your original book is complete.
When you send your artwork in, mark how many copies of the book you would like on the Art Submission Form found in your box.
After your original book is complete, you may order duplicates through the "My Orders" page in your account.
Please note that if you order a different size duplicate book (i.e., changing sizes from an original 13" x 11" book to a duplicate 10" x8" book) there will be a $20 redesign fee for our graphic design team to re-size the layout.
Please note that duplicates ordered after the original order is complete will be charged shipping.
All books are printed on the leading HP Indigo offset digital press with archival quality 100 lb glossy paper. Hardcover books have a library binding with a matte cover that wraps around the cover of the book.
We use sophisticated photography and lighting equipment, as well as high tech scanners, to capture the perfect image of your materials. We take steps to eliminate errant blemishes, scratches or tears that were not part of the original piece whenever possible.
We prefer you send in your materials so our professional digitizing studio can capture the best possible digital reproduction of your artwork. If you have some pieces that you'd prefer not to send, please photograph them in bright, even light, at the highest resolution possible.
You can email up to 5 photos to orders@plumprint.com . For 5 or more photos, we will supply you with a Dropbox folder where you can add your photos.
If your book has already been designed, you will be sent an invoicefor the
incremental cost of the additional photos PLUS a redesign charge to add the
images to your book. Redesign fees are as follows:
Up to 10 pieces/photos: $20
Up to 20 pieces/photos: $40
Up to 30 pieces/photos: $60
Up to 40 pieces/photos: $80
All sales are final. There are no replacements or changes once you click the APPROVE button below your proof. The only exception is items arriving defective or damaged. If an item has arrived damaged, please take photographs of both the packaging and product, and email us right away so we can replace it.
Visit our Shipping & Returns page for more details.
You have 30 minutes after placing your order to cancel a deposit. Please CALL us at 828-633-5535 during business hours (8:30am-5:30pm ET) or email us at orders@plumprint.com after hours. After the 30 minute window, there are no refunds issued. Please see our Shipping & Returns policy for more information.
A digital gallery is a perfect option if you want to declutter and save the artwork today, but aren't ready to order a book yet, or ever.
Plum Print creates professional digital reproductions of each piece you send to us and provides you with a Dropbox link to download the high-resolution digital files, as well as access to your private online gallery.
At any time, you can turn some, or all, of your digital pieces into a Plum Print book or any of Plum Print's products or gifts.
With a $49.99 deposit, we send you a prepaid shipping box. Digitize up to 30 pieces for $99.00. Additional pieces are $2.25 each. Return of your materials, if requested, is an additional $19.99.
Be sure you are logged in, and then visit our SHOP . Once in the SHOP , click on any of our products. Below the SELECT IMAGE button, you will be able to choose images from any past order.
Please visit our SHOP . Click the SELECT IMAGE button on the products page and upload your image.
You can also mail us new material to be added to your gallery and made into gifts.
Our address:
Plum Print
45 South French Broad Avenue, Suite 100
Asheville, N.C. 28801
We offer note cards in sets of 8 or 12, but you can order as many different sets as you want and then mix 'n match yourself!
We can include 32 characters on the back of each note card. Some customers include a title of the piece, the name of the artist, and a date. This is optional.
